We aim to dispatch all orders within 24hours after purchase. It may take up to 7 working days to receive items depending of the shipping option you choose.
All orders placed on Friday will be posted on Monday. Please note shipping times are 3-5 working days from the dispatch time. Once the order is posted you will receive email with tracking number so you can keep an eye out. Please not we are not responsible for delays caused via post office or deliveries being late due to holiday season.
Pre Order Items
For Example: If you purchase one item that is in stock and one due to arrive in two weeks, if you payed one shipping fee the item in stock wont be posted until your other item is received. If you want to buy both but need one urgently and don't want to wait for the other item to arrive send us email to firstname.lastname@example.org and we can give you discount code as a returning customer which will cover the fee if you were to pay for extra shipping. Also there is no exchanges or refunds on PRE-ORDER ITEMS.
Due to high volume of orders when sale is on, orders will be posted within 2-3 days. Please note all our SALE or DISCOUNTED ITEMS are FINAL SALE. There is no refunds or cancellations for change of mind.
For international orders we charge based on weight and it starts from $21AUS
International orders are dispatched from Perth HQ. Our aim is to dispatch all orders within 24hrs. All orders placed on Friday will be posted on Monday. Please note shipping times are 10 working days from the dispatch time. Once the order is posted you will receive email with tracking number so you can keep an eye out.
Please note we are not liable for customs clearance fees in your country and holding times of packages by customs in your country. Also we are not responsible for the package once it leaves Australia and if you have any inquiries you need to contact your local post office and give them the tracking number provided. If the item is lost then contact us and we will investigate further.
If you choose to reject/refuse delivery due to customs fees there will be a $20 return fee deducted from your refund to cover return shipping due to your refusal.
Please not we are not responsible for delays caused via post office or deliveries being late due to holiday season.
Please provide secure delivery address we are not responsible for lost/ stolen parcels.